Mail Shot Tracking
Tracking
To open the Tracking section click the Tracking tab. A list of valid recipients is displayed that includes some additional statistical data:
- Delivered - The e-mail for this recipient has been delivered to the recipient's mail server successfully.
- Bounce - Sending failed or the e-mail bounced back.
- Opened - If a "beacon" was included when the e-mail was sent and/or the recipient opened the e-mail and all images or clicked through or replied.
- Click-thru - The recipient clicked on one or more trackable links from the mail shot body. To find out which links, click the Reporting tab
- Unsubscribed - The recipient chose to fully "unsubscribe" from all future email correspondence from you.
- Replied - The recipient replied to your e-mail.
- Forwarded - The recipient forwarded your e-mail using the built-in forward link.
- Info - Clicking on this icon will display detailed information regarding the recipient.
To view and download more advanced tracking data please see the Export section.
Reporting
To open the Reporting section click the Reporting tab. The reporting page shows graphical information regarding the tracking data as well as detailed information regarding click-thrus and read dates and times.
Update: Subject line reporting is now available in Connect 3.6. This shows a break down of opened and delivered based on the subject line.